Discover our platforms for Voice, SMS, Chatbots & Automation!

Leading the Way in Global Telecommunication Services

Your trusted partner for global telecom and automation.

Voice

Voice

Global voice, direct routing, smart call center—easy and secure voice management.

Chatbot

Chatbot

Advanced chatbot integration for WhatsApp, Facebook, Twitter, and more.

sms

SMS

Bulk/A2P SMS manager for campaigns, notifications, and broadcasts.

Voice Services

Voice Services

  • Number masking
  • Wholesale voice services
  • Direct routes
  • Custom call center solutions

Experience Conversations Like Never Before with Universal Infocom. Elevate customer interactions with WizTone’s AI-driven voice agents—humanized conversations, active listening, context switching, and customer satisfaction.

Why Choose Us?

When you join forces with us for voice services, you’re gaining a dependable ally. Our dedicated team maximizes voice solution potential and ensures smooth integration. Elevate customer support, enhance profitability and surpass customer expectations with Universal Infocom Voice Solutions.

Benefits

  • Enhanced customer satisfaction
  • Increased efficiency
  • Global reach
  • Cost saving

Unlock the Power of Voice Services for Your Business:

Ready to transform your customer engagement? Let us help you reshape support, increase efficiency, and boost satisfaction. Experience the future of voice interactions!

> SMS Solutions

SMS

  • Bulk SMS
  • A2P (Application to Person)

Universal Infocom's SMS Services Platform provides comprehensive solutions empowering businesses to engage, automate, and inform customers efficiently. Enhance engagement, streamline communication, and deliver time-sensitive information.

Global Reach

We have reached customers worldwide with our extensive network and global SMS coverage. We adhere to industry regulations and data protection standards to ensure secure and compliant communication.

Compliance, Security & Global Reach

Our SMS Services Platform is suitable for businesses across industries, including retail, finance, healthcare, and more. Whether you're looking to enhance customer engagement, streamline communication workflows, or deliver time-sensitive information, our platform provides the tools you need to achieve your communication goals effectively.

Benefits

  • SMS APIs for integration
  • Two-Way SMS for interactive communication
  • SMS Shortcodes & Keywords
  • Scheduled Messaging
  • Personalization & Campaign Management
  • Automated Alerts & Notifications
  • OTP authentication
  • Multi-Language Support
  • Delivery Tracking & Reporting
Chatbot Solutions

Chatbot

  • WhatsApp chatbot
  • Website chatbot

Elevate your customer engagement with intelligent automation. Our chatbots allow seamless interactions on WhatsApp and website, driving lead generation and automating customer support.

Omnichannel Solution

Transform Communication with our advanced Omnichannel platform. Elevate customer experiences with AI-powered Chatbots and Voice Bots. Ensure a unified customer journey with seamless conversation context across voice, SMS, chat, email, and more.

  • Built-in channels
  • AI powered customer engagement
  • Scalability & adaptability
  • Effortless channel switching

Customization & Benefits

Integrate SMS, data, and voice messaging with configurable APIs. Optimize campaigns, gain data insights, and automate interactions for business efficiency.