Direct routes, call masking, PBX, global connectivity for enterprise scale.
Bulk, transactional & A2P SMS with analytics and secure APIs.
Flexible multi-level IVR, CRM/WhatsApp integration & workflow automation.
WhatsApp & social bots for 24/7 leads, FAQs, and customer support.
Universal Infocom is a global leader in telecom and automation, committed to transforming enterprise communication. With a legacy of over 10 years, we empower clients to excel in a fast-paced digital world.
Our broad portfolio covers Voice, SMS, IVR, and Chatbot solutions, designed for reliability, scalability, and innovation. Our expert team ensures smooth integration and superior support, making us your trusted technology partner.
At Universal Infocom, we deliver top-tier telecommunication services, empowering our customers to stay ahead in the competitive landscape. We are committed to continuously adapting to the evolving needs of our customers, ensuring their success in a fast-paced, ever-changing business environment.
Universal Infocom stands at the forefront, offering global direct voice termination services through our vast network of direct interconnections, handling over 450 million minutes monthly. Our comprehensive VOIP solutions encompass everything from DID services to a reseller platform for Wholesale VoIP termination and retail VoIP termination services, VoIP Origination, Hosted PBX, and more.
